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Ratings for common carriers

 

Carriers are rated from  top to bottom in order of their overall approval rating

Carrier

On time

Damages

Services

Reclassify

Interline

Pay claims

Overall

Ranked

Roadrunner Dawes

9.6 9.6 9.5 9.9 8.9 9.7 9.5 #1

Central Freight

9.6 9.5 9.5 9.8 9.0 9.0 9.4 #2

UPS Freight

9.3 9.2 9.5 9.5 9.0 9.0 9.3 #3

Oak Harbor

9.0 9.1 9.0 9.0 9.2 9.0 9.1 #4

FedEx Freight*

9.0 9.2 8.9 8.0 9.0 8.3 8.7 #5

Bullet freight

8.9 9.0 8.5 8.0 9.0 7.8 8.5 #6

Daylight Transport

9.0 8.2 9.0 8.0 9.0 7.6 8.4 #7

Roadway Express

9.0 6.0 7.5 9.0 8.0 6.5 7.7 #8

USF Reddaway

8.0 7.0 6.7 9.0 8.0 5.0 7.3 #9

Saia

8.0 6.0 7.0 8.0 7.0 5.0 6.8 #10

Want the best?

When available most customers choose

Roadrunner Dawes #1 in customer satisfaction>

Central Freight #2 in customer satisfaction>

UPS Freight #3 in customer satisfaction>

 

NOTE: The above carrier ratings are based on hundreds of shipments with the above listed carriers. The on time rating, services offered rating and damage claim ratings are scored on a 10 scale, with 10 being the highest rating. This information was gathered by reports from our customers collected over a long period of time. Some carriers are new to this system so the ratings may be lower on the newer carriers as they are weighted so as not to give them an unfairly high rating. The top three rated carriers have their names in italics. This page will be updated, usually on a monthly basis if any of the above information changes significantly on any carrier. Vending world does not endorse of recommend any of the above carriers over another. Please use this page for information purposes only and make up your own mind as to the carrier that you choose to ship your freight. These statistics are based on our experiences with these carriers only and do not necessarily represent the actual statistics of the companies as a whole on a national basis. Choose your carrier well. Our highest rated carriers (top 3) had minor damage claims in less than 3.4% of all freight moved for our customers. The lowest rated carriers (bottom 2) had minor damage claims at about 9.6% of all freight moved. Please remember than shipping is arranged as a courtesy and that if your item arrives with minor damage you are required to accept delivery and file a freight claim with the carrier. We have found that Saia and USF Reddaway have consistently denied almost all damage claims filed against them when damages occur. Please take this into consideration when choosing a carrier. Some of the carriers on our site that say 'use at your own risk' offer the highest discounted freight rates, with these highly discounted rates comes a certain amount of risk. Should you book freight with any of the carriers listed on our site that say 'use at your own risk' then you must accept the freight regardless of the amount of damage (you cannot refuse the freight) and deal with that freight company directly to file a claim.

On time rating is based on how close the shipment delivered compared to the posted delivery time

Damage claim rating is based on the percentage of claims filed with the carrier, the more claims the lower the score

Pay claim rating is based on how well or how quickly the carrier pay claims when filed for damage.

Services represents the extra services provided by the carrier, such as lift gate, inside delivery and how fast they pay claims. These ratings are usually updated at least once a month based on shipments.

Interline represents the carrier handing the shipment off to another trucking company for final delivery at destination

*FedEx Freight will not move snack or food machines due to them not being shipped on pallets. If you are buying a snack or food machine please do not choose this freight company.

 
 

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All rights reserved-This page was last updated on 1/1/08.